Privacy Policy

At Niks Spares, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our JCB replacement parts and equipment.

We are a worldwide quality supplier of new replacement parts for JCB® equipment and engines, operating from our location in Faridabad, Haryana. By using our services, you agree to the terms outlined in this policy.

We may collect the following types of information when you use our website or interact with our services:

• Personal Information: Name, email address, phone number, shipping address, and billing information when you place an order or request a quote.
• Business Information: Company name, GST number, and business address for wholesale or dealer inquiries.
• Communication Data: Records of your interactions with us, including emails, phone calls, and quote requests.
• Technical Data: IP address, browser type, device information, and browsing behavior on our website.

We use the collected information for the following purposes:

• To process and fulfill your orders for JCB replacement parts
• To provide quotes and respond to your inquiries
• To communicate order status, shipping updates, and delivery information
• To improve our products, services, and website experience
• To comply with legal obligations and prevent fraudulent transactions
• To send relevant product updates and offers (with your consent)

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with:

• Shipping Partners: To deliver your orders to the specified address
• Payment Processors: To securely process your transactions
• Legal Authorities: When required by law or to protect our rights

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure SSL encryption, restricted data access, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our website.

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to legal requirements
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a revised date.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us: